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Author Topic: Android screen dead  (Read 194 times)

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HenduHog

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Android screen dead
« on: March 02, 2018, 07:31:53 pm »

I have a Samsung smart phone and the screen is black. I can't open anything because it's password protected, obviously with the screen black I'm in a quandry.

I already have a new Samsung phone.

Is there ANY way to transfer files from the old phone?
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GolfNut57

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Re: Android screen dead
« Reply #1 on: March 02, 2018, 08:46:37 pm »

You might try taking it to the store where you got your new phone at. Or try taking it to Best Buy. Maybe one of those geeks can help you.
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HenduHog

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Re: Android screen dead
« Reply #2 on: March 04, 2018, 06:34:57 pm »

Nope, they can't. More or less saying unless I fix the screen ($75 to $80 or more) it can't be fixed.

Geeks at BB didn't have a clue. They are PC guys, not phone.

Just going to deal with it, I guess
 
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zsanfusa

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Re: Android screen dead
« Reply #3 on: May 22, 2018, 10:03:53 pm »

Not with password protection.  Just let Google restore as much as possible is the best solution.  If it were not password protected you could use ADB (Android Developer Bridge) to gain access or even some Transfer Tools (either from Samsung or third party) for Windows.
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